The P3-100/200 System Controller is covered by a 2-year warranty. Most repair will require that the controller is sent back to Martin Professional. Only a few spare parts are available.
- 50404604 PowerSupply Assembly (P3-100/200)
- 50404587 P3-100 Capture card
- 50404588 P3-200 Capture card
If you experience any malfunction on your P3-100/200 please let us have as much information as possible, including details like:
- Firmware version
- Set up, installation
- Problem experienced by customer
- Did it work before, what was changed?
- How to reproduce the error, step by step
- Error codes according to below list:
Error codes
In the event of a system error, the LEDs on the front panel indicate error codes by a repeating pattern of flashing the LEDs a number of times in succession followed by a 1-second pause.
Mainboard errors are indicated by the bottom four LEDs only flashing as follows:
- 2 flashes - Failed to power up main board
- 3 flashes - Firmware failed to boot
- 4 flashes - Power failed during boot
- 5 flashes - Power failed during normal operation
- 6 flashes - Watchdog timeout expired
Front panel errors are indicated by all LEDs flashing as follows:
- 1 flash - Invalid build version.
- 2 flashes - Unable to determine serial number.
- 3 flashes - SPI flash test failed.
- 4 flashes - Unable to perform front panel factory restore as factory firmware is corrupt.
- 5 flashes - Current front panel firmware is corrupt and there are no valid firmware versions available to restore.
- 6 flashes - Restored front panel firmware is corrupt
If a P3-100/200 flashes an error code, please contact Service at Martin Professional (controllersupport@martin.dk) in order to get a return order number Fill in the document for RMA request.
RMA Request