The P3-100/200 System Controller is covered by a 2-year warranty. Most repair will require that the controller is sent back to Martin Professional. Only a few spare parts are available.

  • 50404604 PowerSupply Assembly (P3-100/200)
  • 50404587 P3-100 Capture card
  • 50404588 P3-200 Capture card

If you experience any malfunction on your P3-100/200 please let us have as much information as possible, including details like:
    - Firmware version
    - Set up, installation
    - Problem experienced by customer
    - Did it work before, what was changed?
    - How to reproduce the error, step by step
    - Error codes according to below list:

Error codes

In the event of a system error, the LEDs on the front panel indicate error codes by a repeating pattern of flashing the LEDs a number of times in succession followed by a 1-second pause.

Mainboard errors are indicated by the bottom four LEDs only flashing as follows:
    - 2 flashes - Failed to power up main board
    - 3 flashes - Firmware failed to boot
    - 4 flashes - Power failed during boot
    - 5 flashes - Power failed during normal operation
    - 6 flashes - Watchdog timeout expired

Front panel errors are indicated by all LEDs flashing as follows:
    - 1 flash - Invalid build version.
    - 2 flashes - Unable to determine serial number.
    - 3 flashes - SPI flash test failed.
    - 4 flashes - Unable to perform front panel factory restore as factory firmware is corrupt.
    - 5 flashes - Current front panel firmware is corrupt and there are no valid firmware versions available to restore.
    - 6 flashes - Restored front panel firmware is corrupt

If a P3-100/200 flashes an error code, please contact Service at Martin Professional (controllersupport@martin.dk) in order to get a return order number Fill in the document for RMA request.

RMA Request